This interactive training is designed to help providers and Service & Support Administrators (SSAs) confidently understand the distinct roles, expectations, and service delivery requirements of Homemaker Personal Care (HPC) and Residential Respite. While both services play an essential role in supporting individuals’ health, safety, and independence, they are not interchangeable—and knowing the difference is key to strong communication, quality service coordination, and compliant care.
Join us as we break down the key differences in a practical and easy-to-understand way, including service definitions, allowable activities, documentation requirements, staffing expectations, and compliance standards. Through real-life scenarios and discussion of common misconceptions, you’ll gain the clarity needed to avoid service overlap, prevent incorrect billing, and reduce compliance risks.
Whether you are coordinating services, authorizing supports, or delivering care, this training will leave you better equipped, more confident, and ready to get it right—every time. Don’t miss this opportunity to strengthen your knowledge, support your role, and ensure services are delivered the right way!